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COVID-19 ADVISORY AND INFORMATION A Message from Our Doctors

Front Office Receptionist/Scheduler

Front Office Receptionist/Scheduler: The ideal candidate for this role should be a genuine leader, patient advocate, detail oriented, show initiative, and have excellent communication skills. If this is you, our cutting-edge clinic is the place you want to be.

  • Greet patients & verify and update demographics and insurance information
  • Assist patients to complete all necessary intake paperwork and documentation include copies of medical insurance cards.
  • Scan all supporting documentation into the system for reference.
  • Answer incoming calls and deal with inquiries
  • Schedule all Clinic appointments to include new patient, follow up, and procedure appointment.
  • Reschedule patients, as needed when there is an overbooking or emergency.
  • Check patients in/out and Process copays/payments
  • Uphold a strict level of confidentiality and adhere to patient privacy
  • Communicate with patients, doctors and staff regularly
  • Ensure the reception area is well maintained, neat and clean
  • Process referrals and authorizations with insurance companies
  • Other clerical as required for efficient office flow

 

Education/Experience:

High School Diploma

1-year experience in a medical office environment with exposure to medical technology, insurance, collections, scheduling, and customer service is prefered

Soft Skills:

  • Strong work ethic, with resourcefulness and problem solving skills
  • Able to multi-task in a fast pace environment
  • Excellent customer service skills
  • Creative thinker, independent thinker
  • Detail oriented, organized, goal oriented
  • Excellent verbal and written communication skills
  • Team player

 

Job Type:

  • FT

 

Compensation:

 

  • TBD based on experienced
  • Competitive benefits package for full time employees (Medical, Dental, Vision, 401K, Paid time off/Paid Holidays)

 

Job Category: Administrative
Job Type: Full Time
Job Location: Carlsbad Mission Valley San Diego

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